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Override Name in the Salesforce Cloud Console

Service Cloud Console HyperLink

Opens new window outside of the console, Opens new tab inside the console.

HYPERLINK("javascript:if(typeof(srcUp)=='function') {srcUp('/" & Id & "?isdtp=vw');}"+ " else {window.location.href='/" & Id & "'}", User__r.FirstName + ' ' + User__r.LastName, "_self" )

Checks if the srcUp exists and if it does, you're in the console.

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